1. Warranty
We warrant to the original purchaser that our products and their components will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. At our discretion, we will repair or replace any defective product or part at no charge. All returns must be accompanied by a valid proof of purchase (sales receipt) and an authorized RMA number.
Exclusions: This warranty does not cover damage caused by misuse, abuse, unauthorized alterations or repairs. Opening or altering the unit, or using it in a manner inconsistent with the user manual or product specifications, will void the warranty. We are not liable for consequential damages, including but not limited to, loss of use.
Products sold hereunder are not intended for use in or around nuclear facilities. We make no representations regarding compliance with OSHA, ADA, or any other federal, state, or local regulations.
2. Limitation of Liability
We shall not be liable for any special, incidental, indirect, or consequential damages, including loss of use or revenue. The buyer’s exclusive remedy for any claim will be limited to, at our discretion, the repair or replacement of the product, or a refund of the original purchase price upon return. This remedy is exclusive and our maximum liability will not exceed the purchase price of the goods involved.
3. Delivery
All delivery dates are estimates and not guarantees. We are not liable for delays or failure to deliver due to causes beyond our control, including but not limited to: fire, natural disasters, war, terrorism, labor disputes, transportation delays, equipment failure, supply interruptions, or government regulations. In such cases, we are excused from performance without liability.
4. Breach by Buyer
If the Buyer fails to comply with these terms, we reserve the right to cancel the order or suspend delivery without liability. Any such breach by the Buyer may result in cancellation of the agreement without further obligation on our part.
5. Acceptance of Goods
The Buyer must inspect all products immediately upon receipt. If any issues are found, the Buyer must notify us in writing within five (5) days of delivery. Failure to do so constitutes full acceptance of the goods and waives all claims, including the right to reject or revoke acceptance. Once accepted, the Buyer assumes all risks related to the use or integration of the goods into its operations. Offsetting rejected goods against accepted goods is not permitted.
6. Limitation on Legal Action
No legal action related to a breach of sale or other obligation may be brought against us more than three (3) months after the cause of action arises.
7. Payment Terms
Unless otherwise agreed to in writing, payment is due in full prior to shipment. Late payments may result in your account being placed on hold. No grace period is provided, and the Buyer is responsible for ensuring timely payment.
8. Taxes
Prices do not include sales, use, or other applicable taxes. The Buyer is responsible for all such taxes except for those based on our net income. If taxes are not itemized, the Buyer certifies that the purchase is tax-exempt and assumes full liability for any taxes found to be due. The Buyer agrees to indemnify and hold us harmless from any such tax liability.
9. Returns
No products may be returned without prior written authorization. The Buyer is responsible for return shipping costs and must ensure that products are properly packed to prevent damage. Items must be stored appropriately prior to return. Returned goods may be subject to a service fee and transportation charges. Credit is granted only upon written agreement by an authorized representative and requires submission of the original invoice number and purchase date.
10. Additional Charges
We are not responsible for any labor or additional costs resulting from the use, installation, or modification of our products unless such expenses have been pre-approved in writing by an authorized company representative.